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UpCasa logo with a red house icon and blue text, UpCasa brand.

PRIVACY POLICY

UpCasa Technology Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

  • Contact details (name, email address, phone number) submitted via forms.

  • Business information provided for quotes or consultations.

  • Technical information such as IP address, browser type, and pages visited (via analytics tools).

2. How We Use Information

We use this information to:

  • Respond to inquiries and provide requested services.

  • Improve website functionality and user experience.

  • Communicate about updates, services, or promotions (if you opt in).

  • Maintain security and comply with legal obligations.

3. Data Protection

We use industry-standard safeguards to protect personal information against loss, misuse, or unauthorized access. Data is stored securely and accessed only by authorized personnel.

4. Sharing Information

We do not sell or rent personal information. We may share limited data with trusted third-party service providers (e.g., hosting, analytics, CRM tools) solely to support our operations.

5. Cookies and Analytics

Our website may use cookies and analytics to understand usage patterns and improve performance. You can disable cookies through your browser settings.

6. Your Rights

You can request access to, correction of, or deletion of your personal data by contacting us at info@upcasa.com.

7. Updates to This Policy

We may update this policy periodically. The revised date will always appear at the top of this page.

8. Contact Us

f you have questions about this Privacy Policy, please contact us at:
📧 info@upcasa.com
🌐 www.upcasa.com

SMS Terms of use

TEXT MESSAGING TERMS OF USE

By "Opting In" to or using a “Text Message Service” (as defined below) from Upcasa Technology Services, you accept these Terms & Conditions. 

This agreement is between you and UpCasa Technology Services or one of its affiliates. All references to "UpCasa Technology Servuces," "we," "our," or "us" refer to UpCasa Technology Services, 550 Sylvan Ave, Englewood Cliffs, New Jersey 07632.

DEFINITIONS

"Opting In," "Opt In," and "Opt-In" refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages.

"Text Message Service" includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).

CONSENTING TO TEXT MESSAGING

By consenting to receive text messages from us, you agreed to these Text Messaging Terms and Conditions, as well as our Terms and conditions: https://www.upcasa.com/policy, incorporated herein by reference.

E-SIGN DISCLOSURE

By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.

TEXT MESSAGE SERVICE PRIVACY POLICY

We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but isn't limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn't intended to modify our general “Privacy Policy”, incorporated by reference above, which may govern the relationship between you and us in other contexts.

COSTS OF TEXT MESSAGES

We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.

FREQUENCY OF TEXT MESSAGES

This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request).

OPTING OUT OF TEXT MESSAGES

If you no longer want to receive text messages, you may reply to any text message with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. As a person-to-person communication service, opt-out requests are specific to each conversation between you and one of our employees and their associated phone number. After unsubscribing, we may send you confirmation of your opt-out via text message.

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